The GSRTC Booking App by the Gujarat State Road Transport Corporation (GSRTC) is a transformative step in the modernization of public bus transportation in Gujarat. This mobile application empowers users to reserve bus tickets anytime, anywhere, without visiting physical counters. With real-time seat availability, digital payment integration, and robust route search functionality, the app redefines ease of travel for passengers across the state.
Key Features of the GSRTC Booking App
1. Real-Time Bus Booking and Seat Selection
View live bus schedules and availability across all GSRTC services.
Reserve preferred seats instantly.
Select from categories such as Express, Gurjarnagri, Sleeper, Volvo, and AC buses.
2. GPS-Based Bus Tracking
Track the current location and estimated time of arrival (ETA) of buses.
Enhance your travel planning by monitoring delays or early arrivals in real time.
3. Secure Online Payments
Pay via UPI, net banking, credit/debit cards, and mobile wallets.
SSL-secured transactions with OTP authentication for safe checkouts.
4. Comprehensive Route Search
Plan journeys based on source, destination, travel date, and time preferences.
Advanced filters for bus types, fare, and travel duration.
5. e-Ticket and m-Ticket Generation
Receive electronic tickets instantly via email and SMS.
Show QR codes or digital ticket IDs during boarding—no printout required.
How to Download and Install the GSRTC Booking App
The app is freely available on major mobile platforms.
📲 Android:
Visit Google Play Store.
Search for “GSRTC Official”.
Tap “Install” and open the app once downloaded.
📱 iOS:
Open the Apple App Store.
Search for “GSRTC Gujarat”.
Tap “Get” and install the app.
How to Book GSRTC Bus Tickets Using the App
Step-by-Step Guide:
Open the App
Launch the GSRTC Booking App after installation.Login/Register
New users can register with a mobile number and OTP. Existing users can log in directly.Search for Buses
Enter origin, destination, and date of travel. Tap “Search”.Choose a Bus and Seat
Select a bus from the available options. View seat layout and pick your desired seat(s).Add Passenger Details
Fill in passenger information: name, gender, age, and ID type.Make Payment
Choose from various payment options. Complete the transaction securely.Get Ticket Confirmation
Receive a confirmation SMS and email. Tickets are saved in the app dashboard.
GSRTC Booking App
| પોસ્ટનું નામ | GSRTC Booking App |
| Download Link | Application |
Benefits of Using the GSRTC Booking App
| Benefit | Description |
|---|---|
| 24/7 Booking Access | Book tickets anytime, eliminating the need for queues. |
| Transparent Pricing | See detailed fare breakup, taxes, and service charges. |
| Eco-Friendly Travel | Digital ticketing reduces paper usage and waste. |
| Senior Citizen Benefits | Avail concessions directly via the app. |
| Cancelation & Refund | Easy ticket cancellation with auto-refund processing. |
GSRTC App Services Coverage
Covers all major cities in Gujarat: Ahmedabad, Surat, Vadodara, Rajkot, Bhavnagar, Junagadh, etc.
Connects remote villages and regional centers with intercity and intracity services.
Integrated with major transport hubs and railway stations.
Troubleshooting and Support
Common Issues:
App not loading: Ensure stable internet connection.
Payment failed: Retry with a different payment method or wait for auto-refund.
Ticket not received: Check spam folder or verify registered email/number.
Customer Care:
📞 Toll-Free Number: 1800-233-666666
✉️ Email Support: support@gsrtc.in
🕐 Available: 8 AM – 10 PM, All Days
GSRTC Booking App vs Third-Party Travel Apps
| Feature | GSRTC App | RedBus / Paytm |
|---|---|---|
| Official Data Integration | ✅ Yes | ❌ Limited or delayed |
| Senior Citizen Concession | ✅ Yes | ❌ No |
| QR Boarding | ✅ Yes | ❌ Not supported |
| Refund Timeliness | ✅ Fast (within 3 days) | ❌ Variable |
| State-Specific Offers | ✅ Regional perks | ❌ Generic offers |
Safety Measures During Travel
Mandatory face mask rules for all passengers.
Buses sanitized before every trip.
Onboard first-aid kits and contactless thermal screening.
Driver fatigue monitoring system in premium buses.
Future Enhancements of the GSRTC App
AI-based seat preference suggestions.
In-app travel insurance option.
Integration with Gujarat Metro and Indian Railways for seamless multi-modal travel.
Voice assistant for elderly and visually impaired users.
Conclusion
The GSRTC Booking App is the state’s flagship digital initiative to make bus travel more efficient, transparent, and user-friendly. Whether you’re commuting for work, planning a pilgrimage, or traveling to rural destinations, this app provides a seamless and secure way to reserve your seat.
Unlock the power of public transport in Gujarat—download the GSRTC Booking App today and experience travel, redefined.